How long do I have to wait for an appointment? All of our services are in high demand and we are not an NHS service. We offer community-based charitable support to as many members of the community as possible who are in need of our help. We endeavour to keep waiting times to a minimum. The more flexible you can be about where and when you can attend an appointment, the quicker we will be able to see you. If you feel that you cannot wait and feel that you are at risk, please make an appointment with your GP immediately. Listening Ear is not able to offer a crisis service. If you would prefer to pay privately to see see a cousellor, either through your employee assistance programme at work or from your own funds, then we can arrange this for you. Visit this page for more details of our private counselling. We will contact you to arrange your appointment straight away.